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Faq Details

MySquard is an online service provider platform that connects you with verified service partners for a wide range of services, including [ Cleaning, home repairs, beauty, wellness, Help Moving, Car Wash, nanny & babysitter, Plumber, Carpenter General Furniture Assembly, Interior Designer ]

The MySquard platform is made to be flexible, but we have some rules. Our policies are designed to promote a reliable, consistent experience for customers and pros alike. While we know schedules can change quickly, rescheduling or skipping a booking with short notice causes professionals to lose valuable work. Therefore, fees apply when bookings are cancelled or rescheduled within 24 hours (but more than 2 hrs) of your booking’s start time. Booking Cancellation Policy: https://support.mysquard.com/customer/whats-the-cancellation-policy/

State tax laws require MySqaurd, to collect and remit sales tax on certain transactions. Depending on the Jobs, sales tax may be charged in the following states: Arizona California Colorado Connecticut Georgia Illinois Kentucky Maryland Massachusetts Michigan Minnesota Nevada New Jersey North Carolina Ohio Pennsylvania Tennessee Texas Utah Virginia Washington Washington, D.C. Wisconsin If you live in one of the above states, and your Job involves a taxable service, you’ll see the tax reflected on your invoice. Please note: the above list of states may change as tax laws are implemented or revised.

When you go to book a Job, you should see a list of Jobbers based on factors like Jobber availability, work area map, category, and price. However, as independent contractors, Jobbers have the flexibility to set their own hourly rates, schedules, and work areas. This means that depending on local demand, there may be times when Jobbers aren't available. If no Jobbers are available in your area, it could help to check other dates and times to see if one has availability on another day.
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